GRATITUDE AND APOLOGY

SPEECH Act

We use these expressions to express gratitude

1. Thank you
2. Thanks
3. Thank you very much

We use these expressions to respond to gratitude

1. That’s all right
2. My pleasure
3. You are welcome
4. No problem
5. Don’t mention it

We use these expressions to express apology

1. Sorry
2. Iam very sorry
3. I apologise for
4. Please excuse me
5. Please accept my apology

We use these expressions to respond to apology

1. Never mind
2. That’s all right
3. That’s OK
4. Please don’t be sorry
5. It doesn’t matter

We use these expressions to ask information

1)      Excuse me.What is your name?

2)      Can you tell me where you live?

3)      Can you help me find the laboratory?

4)      Sorry to trouble you,but do you know where Anisa is?

5)      Do you happen to know where the bank is?

6)      Could anyone tell me when the test is?

We use these expression to give information

1)      My name is Edo.

2)      I live in Jalan Setiabudhi.

3)      Anisa is in the post office.

4)      Take your first right.

5)      Go straigh up the street.It’s on the left. 

6)      The test on June 11 ^th,2007.